Zhongshan Rima Lighting Co., Ltd., founded in 2012, has rapidly become a beacon of expertise in the dynamic realm of LED technology. Our factory is a dedicated haven specializing in the creation of sophisticated indoor lighting solutions, including LED ceiling lights, LED fan lights, LED chandeliers, LED table lamps, LED wall lamps, and LED floor lamps. Every one of our lighting products meets the rigorous standards of CE, Rohs, and SASO certifications, ensuring unparalleled quality and safety. Guided by our core principles of prioritizing quality, upholding our esteemed reputation, and delivering exceptional service, we earnestly aspire to forge enduring, strategic partnerships with our valued clients and friends. At Rima, we eagerly anticipate the opportunity to meet you, cultivate a rewarding relationship, and collaboratively illuminate a brighter, more prosperous future!
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FAQ
Q1. Can I have a sample order for LED light?
A: Absolutely! We warmly welcome you to place a sample order to experience and evaluate the exceptional quality of our products. Feel free to mix and match samples to your liking.
Q2. What about the lead time?
A: Typically, a sample requires 3-5 days, while mass production for larger orders takes about 1-2 weeks.
Q3. Do you have any MOQ limit for LED light order?
A: We offer a remarkably low MOQ; you can start with just 1 piece for sample checking.
Q4. How do you ship the goods and how long does it take to arrive?
A: We predominantly use DHL, UPS, FedEx, or TNT for shipping, with deliveries usually taking 3-5 days. Additionally, airline and sea shipping options are available.
Q5. How to proceed an order for LED light?
A: Begin by communicating your specific requirements or intended application.
Secondly, we will provide a quotation tailored to your needs or offer our expert suggestions.
Thirdly, upon sample approval, the customer finalizes the order by placing a deposit.
Fourthly, we initiate the production process.
Q6. Is it OK to print my logo on LED light product?
A: Certainly. Please ensure you inform us officially prior to production and confirm the design based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we proudly offer a warranty ranging from 2 to 5 years on our products.
Q8: How to deal with the faulty?
A: Firstly, our manufacturing process adheres to a stringent quality control system, ensuring a defect rate
of less than 0.2%.
Secondly, during the warranty period, we will provide replacement lights with new orders for minor quantities.
For defective batches, we will either repair and resend them to you or discuss alternative solutions,
including potential recalls, based on the actual situation.
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