Q1. Can I have a sample order for led light?
A: Absolutely! We warmly welcome you to place a sample order to test and check the exceptional quality of our LED lights. Feel free to mix and match samples to meet your needs.
Q2. What about the lead time?
A: For samples, expect a swift delivery in just 3-5 days. For larger orders, our dedicated team will ensure mass production is completed within 1-2 weeks, depending on the quantity.
Q3. Do you have any MOQ limit for led light order?
A: Enjoy the flexibility of our low MOQ policy, with just 1 piece needed for sample checking, making it easy to explore our offerings.
Q4. How do you ship the goods and how long does it take to arrive?
A: We provide speedy and reliable shipping through DHL, UPS, FedEx, or TNT, with arrival times typically between 3-5 days. For added convenience, airline and sea shipping options are available too.
Q5. How to proceed an order for led light?
A: Begin by sharing your requirements or application needs with us.
Secondly, we will provide a tailored quote based on your specifications or our expert recommendations.
Thirdly, once you approve the samples, place a deposit to confirm your formal order.
Fourthly, our team will efficiently arrange the production process to ensure timely delivery.
Q6. Is it OK to print my logo on led light product?
A: Certainly! Simply inform us officially before production begins and confirm your design based on our sample for a seamless branding experience.
Q7: Do you offer guarantee for the products?
A: Yes, we proudly offer a robust warranty spanning 2-5 years, ensuring peace of mind with every purchase.
Q8: How to deal with the faulty?
A: Firstly, our products are crafted with precision under a stringent quality control system, ensuring a defect rate of less than 0.2%.
Secondly, during the warranty period, we will provide new lights with your next order for smaller quantities. For defective batches, we will either repair and resend them to you or work together to find a suitable solution, including potential recalls, based on the situation.
){kind=link}